Effective date: July 5, 2026
Nesta ("we", "our", "the app") is a household management app that helps families coordinate staff tasks, meal planning, and driver scheduling. This policy explains what information Nesta collects, how it's used, and how you can control it.
Nesta is operated by Karan Mehta. If you have questions about this policy or your data, contact karansumeetmehta@gmail.com.
Every Nesta user belongs to a "household" - a private group created by one admin (typically the head of household), who invites family members and domestic staff (cook, driver, other household staff) into it. Data entered by or about anyone in a household is visible only within that household. Nesta does not share data between households.
| Category | What we collect | Why |
|---|---|---|
| Account info | Household admin: name, email address, password. Family/staff/cook/driver: name, and a PIN you choose (never stored as plain text - see Section 6) | The admin signs up with email + password. Everyone else signs in with their household's unique code plus their own PIN - no phone number or SMS is involved. |
| Photos | One optional photo per task (e.g. a photo of an item to be cleaned) | Lets staff see exactly what a task refers to. |
| Audio recordings | Optional voice notes attached to tasks, meal plan entries, or trips | Lets admins or staff leave spoken instructions instead of typing, useful for staff with limited English literacy. |
| Household content | Task titles/notes, meal plans and dish names, trip pickup/drop-off locations (entered as text, not device GPS), calendar activities, grocery lists | This is the core content you create while using the app. |
| Payroll & attendance records | Salary configuration, advances, bonuses, deductions, attendance marks, leave requests (entered by the admin about household staff) | Powers the payroll and attendance features admins use to manage staff pay. |
| Driver logs | Trip times, night-driving entries, overtime calculations | Powers the driver scheduling and overtime modules. |
| Device push token | An Expo push-notification token tied to your device | Lets us deliver notifications (new task assigned, trip booked, etc.) to the right device. |
| Crash & error diagnostics | Automatically captured technical error reports, tagged only with your role (e.g. "staff") and an internal household ID - never your name, phone number, or photos | Helps us find and fix bugs. |
We do not collect: precise device location/GPS, your phone's contacts list, health data, browsing history, or advertising identifiers. Pickup/drop-off addresses are addresses you type in, not location data read from your device.
We use the information above only to operate Nesta's features for your household: task assignment, meal planning, driver scheduling, payroll tracking, attendance, notifications, and account sign-in. We do not use your data for advertising, and we do not sell or rent your data to anyone.
We share data only with service providers who help us run the app, under contracts that restrict them to that purpose:
We do not share your data with advertisers, data brokers, or any other third party, and we never sell your data. Some of these service providers may process or store data on servers located outside India.
An admin sets up accounts for family members and household staff (cooks, drivers, other staff) using a household code and a PIN. If you are added to a household this way, you will be shown this Privacy Policy and asked to accept it the first time you sign in with your PIN - your household admin adding you to the app does not substitute for your own consent to how your data is handled.
Your household's data is retained for as long as the household account is active. The admin can permanently delete the entire household account at any time from Settings - this immediately and irreversibly wipes all tasks, meals, trips, payroll records, photos, and voice notes belonging to that household. The admin can also export all household data (tasks, meals, trips) as a CSV file at any time.
Nesta is intended for use by adults managing a household - admins, family members, and adult domestic staff. It is not directed at children, and we do not knowingly collect data from anyone under 13 (or the relevant minimum age in your country).
If we make material changes to this policy, we'll update the effective date above and, where appropriate, notify admins in-app.
Questions about this policy or your data, or complaints about how your data has been handled: contact our Grievance Officer, Karan Mehta, karansumeetmehta@gmail.com. We will acknowledge grievances promptly and aim to resolve them within a reasonable time.